the business intelligence scorecard

http://37signals.com/svn/posts/3252-the-business-intelligence-scorecard

Great post about a framework or mental model of the usage of business intelligence within any organization. Nice approach and open minded. The key for every organization is to be able to tailor it to their goals and strategies. Important note: financial performance shouldn’t be the only metric of success. Think about the Balanced Scorecard approach for measuring other areas of importante, such as customer service, employee engagement and internal processes. The interdependencies of these areas are key to overall success.

Anuncios

Responder

Introduce tus datos o haz clic en un icono para iniciar sesión:

Logo de WordPress.com

Estás comentando usando tu cuenta de WordPress.com. Cerrar sesión / Cambiar )

Imagen de Twitter

Estás comentando usando tu cuenta de Twitter. Cerrar sesión / Cambiar )

Foto de Facebook

Estás comentando usando tu cuenta de Facebook. Cerrar sesión / Cambiar )

Google+ photo

Estás comentando usando tu cuenta de Google+. Cerrar sesión / Cambiar )

Conectando a %s